Booking & Cancellation Policies

BOOKING POLICIES:

1. Bookings may be made through our Website, Facebook, Instagram and by contacting our customer service team directly.
2. To secure your booking, a non-refundable deposit of 25% of the total booking price is required. The remaining balance must be paid no later than 60 days before the start of the tour. If a booking is made less than 30 days before the start of the tour, the full booking price must be paid at the time of booking.
3. All payments must be made in currencies agreed upon by both parties.
4. We reserve the right to cancel any booking at any time, in which case a full refund will be provided.
5. If you need to cancel your booking, please notify us as soon as possible. Cancellation fees may apply depending on the amount of notice given and the specific tour package booked. For a 60% refund, cancel at least 2 weeks in advance of the stated date of the experience.
6. If you wish to make changes to your booking, we will do our best to accommodate your request, but cannot guarantee availability or that additional fees may not apply.
7. We strongly recommend that all customers purchase travel insurance to protect against unforeseen circumstances that may affect your ability to travel. Beyond Afrik Travel and Tour Company will not be held responsible for any expenses incurred due to cancellations or delays caused by factors outside of our control, such as natural disasters or other unforeseen events.
8. By making a booking with Beyond Afrik Travel and Tour Company, you agree to these booking policies and the terms and conditions outlined on our website.
9. In the case of bad weather, the experience date can be rescheduled or there could be a refund.

SOCIAL MEDIA:

1. During trips, we capture exciting moments of you and your group and share them on our social media platforms.
2. Booking a tour with us means you’re giving us your consent to share your pictures or videos with our followers.

For further enquiries, kindly call +233256653657 or +233506697756.